Cancellation Policy

Cancellation policy for guests

If the booking is cancelled by the host you will receive 100% refund.

If you as a guest choose to cancel the booking:

  • More than 7 days before the experience date: You will be refunded 100% of the total price.
  • Less than 7 days before the experience date: The host will be fully paid, you won’t receive a refund.

If you as a guest want to cancel a confirmed booking, please log in to our website by your registered account, fill in the required payment details and cancel the booking in the Booking History section.

Cancellation policy for hosts

Cancelling confirmed bookings: if you as a host cancel a booking, the guest receives 100% refund (to cancel a booking, please submit your Cancellation Request).

Booking cancelled by the guests:

  • More than 7 days before the experience date: you won’t receive any payment.
  • Less than 7 days before the experience date: you will receive the full amount for the booking via PayPal.

 

Booking cancelled by the host: Please be informed that you won’t receive any payment when you cancel a confirmed booking. But most importantly: your confirmation rate will be negatively affected. Please think carefully before you cancel a booking. A low confirmation rate decreases your chance to receive future bookings. Always keep your cooking experiences’ availability up-to-date so that you can avoid cancelling any booking in the future.

WORK WITH EASYCOOKLY

1

Sign up a Partner account

We’ll review your Partner application and get back to you within 2 days.

2

List your cooking classes

Be creative! Let your cooking passion and personality shine, and show off your city’s local flavour.

3

Get bookings

After your cooking classes are approved, guests will be able to check out your cooking skills and hosting style.

WHY LIST WITH US?

FREE AND EASY

Free and easy to manage your bookings via our partner Dashboard. You only pay commission on successful bookings.

SECURE PAYMENT

EasyCookly transactions are secured and processed by Stripe. Hosts receive payment 48 hours following their cooking experiences.

WE’RE HERE TO HELP

Our support team is available 7 days a week. Contact us for any questions or with any problems you may be encountering.

FAQs

What is EasyCookly?

Exceptional personalized cooking experiences worldwide.

EasyCookly is… The favourite website of gourmet travellers! The worldwide leader of personalized cooking experience, our community is full of thousands of hosts ready to welcome you and show you the real taste of their city. Around the world, or just around the corner, re-discover the surroundings in a delicious and authentic atmosphere.

No need to be a professional chef to start hosting, the only required ingredients are a good sense of hospitality and a pinch of curiosity. From cooking classes to home cooking and dinners, EasyCookly is for everyone that believes that people who love cooking and eating are the best type of people!

With EasyCookly, you’ll never travel the same way again!

I’m a professional chef and/or I have a restaurant. Can I be a host?

EasyCookly is a peer-to-peer marketplace advertising unique cooking experiences and food experiences that are provided by local individuals.

Unfortunately, restaurants cannot be listed on our website but you as an individual, professional chef or not, can still be a host in your own home or in a private space (for anymore information on this, don’t hesitate to contact us at: contact@easycookly.com).

For those who advertise their services on EasyCookly, you are free to have your own business but please avoid corporate attributes as logo, company name, etc. That is not allowed on our website.
Requirements for our hosts: The individual showing on the profile and experience on EasyCookly. This person will always be the one providing the experience and services and is the person who interacts with our guests. As a host, you are committed to represent EasyCookly while interacting with the guests. Don’t sell any other services that are not advertised through the EasyCookly platform initially.

Everyone who is ready to welcome new people and show them the real taste of their city can be an EasyCookly host. From home cooking experiences to cooking classes and home dinners: you can provide something special for guests from all around the world!

How do I create an account?

Creating an account is totally free, whether you’re looking to dine or host!

If you don’t have an account yet, select the Register button at the top of the page. You can sign up using your Facebook/Google account or simply fill in your full name, email address and password in the form provided. Creating an account is totally free, whether you’re looking to dine or host!

After you sign up, make sure to fill out all your profile information before booking so your hosts can get to know you better even before the experience starts.

What type of experience can I offer?

From authentic cooking classes to personalized home cooking; you can provide something for everyone!

  • Lunch/ Brunch/ Dinner/ Aperitif/ Picnic/ Tea Time

Experience a homemade meal with our host and discover the city like a local! Our host will share with you their stories, their knowledge, their culture and of course their best tips to explore the city!

  • Cooking class and homemade meal

2-3 hours culinary experience where you are going to teach the guests how to cook typical dishes including cooking tips and techniques. This experience includes the class and all the ingredients for it. After effort comes comfort so you will be able to eat your meal with your guests!

Cooking classes can also include a local market tour. You will show them where the ingredients are from and help them discover local specialities. It’s also an opportunity to test some samples.

  • Food Tour

A culinary walk around to discover local food and local producers! You will bring your guests around your neighbourhood and stops at different shops (bakeries, wine shops, bars,…) and make them discover and taste the finest products from your region. You will give them the opportunity to chat with shopkeepers and taste famous specialities.

The duration of the tour can vary depending on you. This experience includes food, drinks and transportation during the tour.

Get Updates & More

Thoughtful thoughts to your inbox